Sony Crackle is one of the best free TV services available, if not the best. Hundreds of free shows are accessible as long as you are connected to the internet, and the free TV service continues to amaze people. However, many users have recently begun to report that Sony Crackle is not working properly. Buffering issues, startup failure, activation issues, and failure to issue with Roku are concerns.
If Sony Crackle is not working for you, it might be because of a sluggish internet connection or a plugin conflict if you’re using it in your browser. However, many users have reported that the issues never appeared to go away even after attempting various remedies. This article will teach you how to troubleshoot Sony Crackle and fix the halting or startup failure problem. Here are some issues you could be having with Crackle and how to fix them:
On Sony Crackle, Video Keeps Buffering
The issue might be brought by sluggish download rates if the video continues buffering. If you plan to stream HD content, be sure your connection rates are at least 9.0 Mbps. If the connection is stable, try restarting your device or disconnecting and rejoining the internet.
Check with other devices to see whether they are working properly. If they aren’t, it’s either an issue with your device or a problem with your internet connection. Whether things appear to be working normally, you should check to see if Crackle is down or if an issue has been reported on their Twitter page.
Crackle Won’t Play Any Video
Many customers who have reported that Sony Crackle is not working on Roku say that the problem is mainly with the display not showing anything even after pressing the play button on a video. If you’re on a PC, there’s a chance you’re showing an ad-blocker that prevents Crackle content from loading. Remove your ad blocker and any other plugins that can interfere with the playback of your content.
Crackle Activation Error
Sony Crackle activation is a straightforward process that takes your device and the Crackle website input. If you cannot visit Crackle’s website, it is because the website is now down. In a few minutes, you should try again. If you don’t get an activation code, it’s either because the servers are down or because your app has a problem. Before retrying to deliver the code, try logging out and back into the app.
Crackle Initialization Failure
Every time you launch Crackle, you receive the notice “Initialization failure.” An app brings this problem to your browser or the app that inhibits it from loading content. Clearing the app or browser cache will usually cure the problem. Other times, you may be needed to disable certain extensions, particularly ad blockers. To delete your browser’s cache, follow these steps:
1 – Click the three dots at the top right corner of your browser
2 – Hover on More Tools and select Clear browsing data
3 – Check Cookies and other site data and Cached images and files
4 – Select Clear Data and wait for it to complete before refreshing your stream
To identify and disable a problematic extension, use the following steps:
1 – On your Chrome browser, click the three dots at the top right corner
2 – Go to More tools > Extensions
3 – Disable all extensions and reload Crackle
4 – If it works, enable extensions one by one while reloading Sony Crackle each time
Disable the extension that prohibits Crackle from playing once you’ve identified it when utilizing the streaming service. After that, you may enable it. Hopefully, by following the steps outlined above, you’ve been able to fix Crackle and are now able to watch free TV shows in high-definition. However, if these procedures do not resolve your issue, contact Crackle customer service.