Every time you open the Fitbit app, the device is automatically synced. The Fitbit Keeps Failing to Sync with your iPhone or Android phone, but this is not unheard of. The Fitbit app will notify you if the fitness tracker can’t be located or the sync procedure fails to complete in these situations.
There are various reasons why your Fitbit Keeps Failing to Sync. The most common ones have:
- Wireless connection problems
- Fitbit is no longer associated with your device
- Bluetooth connection issues
- Connecting to multiple devices simultaneously
- Minor glitches in the Fitbit operating system
The Fitbit will eventually stop transferring your data to the Fitbit app on your smartphone, and you will no longer receive regular updates on your health and fitness data.
If your Fitbit isn’t syncing with your smartphone, there are a few options you may try.
How Do I Get My Fitbit To Sync
The Fitbit Charge 2 and the iPhone XR are covered in this guide. But you can use these procedures to fix Fitbit Keeps Failing to Sync issues with newer models.
Fitbit all day sync missing: First and foremost, here are a few general procedures to take to troubleshoot your iPhone or Android device:
1. Make sure your Fitbit is fully charged before you start using it. Many people don’t remember to charge their Fitbit tracker regularly because of the device’s extended battery life. Therefore, it’s best to wait at least 30 minutes after removing the device from the charger before trying to re-sync it.
2. Make sure your Fitbit is working correctly by restarting it. To restart a Fitbit, you have to place it in the charger and push the side button for around 10 seconds till it continues. The procedures vary depending on the Fitbit model. However, nothing will be lost if you restart your computer except for notifications.
3. Check whether the Fitbit app is compatible with your device; otherwise, it will not work correctly.
4. Must ensure your Fitbit device software & your smartphone’s software are both up-to-date.
5. Check whether your smartphone has a Wi-Fi or cellular data connection.
6. Make sure you don’t have WiFi and Bluetooth enabled simultaneously; otherwise, your Fitbit won’t be able to connect.
7. You should only sync your Fitbit to one device at a time. Because it can’t connect to many devices at once, the Fitbit doesn’t get into any trouble.
8. Sign in to a different device, then try to sync your Fitbit tracker.
Enable Bluetooth on Your Android Device or iPhone
Bluetooth is used to transfer data from your Fitbit to your smartphone. If Bluetooth is disabled, the gadget won’t connect to your smartphone, but you can easily switch it back on from your device’s settings.
1. To enable Bluetooth on an iPhone, go to Settings > Bluetooth and turn the switch on.
2. To enable Bluetooth on Android, go to Settings > Connections > Bluetooth and turn the switch on.
Check When the Fitbit Device Last Synced
An excellent place to start looking for the source of the issue is to see when your Fitbit was last synchronized.
1. Click the Today tab > Your profile photo, then tap your Device image.
2. Afterward, click the Settings (gear) icon and check below the name of your Fitbit device to see when it last synced with your smartphone. Here, you can even find info about your Fitbit device’s battery level and firmware version.
Force a Manual Sync
The Fitbit app may not start syncing even if you open it. To compel the app to begin synchronizing, perform a manual sync.
1. Click the Account icon.
2. After that, click the name of the Fitbit tracker.
3. Click Sync Now.
Install Fitbit App
The Fitbit app may or may not be pre-installed on your smartphone, depending on whether you purchased your tracker brand-new or used.
1. Download & install Fitbit for iPhone or Android and sign in or create a new account.
2. Press the side button on your Fitbit to turn it on.
3. Now, open the Fitbit app on your mobile and hit the profile picture to open your Account Settings > Set Up a Device.
4. Complete the Fitbit app installation on your smartphone by following the on-screen prompts.
Update Your Fitbit Device
To connect to and sync with a smartphone, a Fitbit that is too old may have issues. New features, bug fixes, and operational advancements are made possible by updating the tracker’s firmware.
To keep your Fitbit gadget up to date, use the Fitbit app or the Fitbit dashboard online. But first, make sure your Fitbit is at least 50% charged and that you have the most recent version of the Fitbit app installed on your phone.
Update Fitbit Via the Fitbit App
You can quickly update your Fitbit tracker via the Fitbit app on your smartphone.
1. Choose your profile photo.
2. Click your device’s image.
3. Afterward, click the pink banner that appears on your screen. This update banner is displayed only once an update is available.
4. To update your Fitbit, follow the on-screen instructions. A failed update can occur if your tracker and smartphone are not near one another.
Update Fitbit via the Fitbit Dashboard Online
You should have the most recent version of Fitbit Connect and a Bluetooth connection to a computer to update your Fitbit tracker via the Fitbit dashboard online.
1. Choose Fitbit Connect on the right side of the computer’s taskbar for a Windows PC or the upper right side of your screen on a Mac.
2. Now, choose Open Main Menu > Check for device update.
3. Log in to your Fitbit account if required. The Fitbit tracker will automatically update if an update is available. Once the update is complete, you’ll receive a message stating that your Fitbit has been successfully updated.
If the Fitbit will not update, here are a few tips on what to do:
1. Charge your Fitbit & make sure battery life is at least 50 percent or more.
2. Must ensure you have a reliable internet connection, or the update will fail if the connection suddenly drops.
3. Now, restart the Fitbit tracker.
4. Try updating the firmware again.
5. If you cannot update the Fitbit tracker using the Fitbit app, use Fitbit Connect to update it, or vice versa.
Note: Update your Fitbit before midnight to avoid having the next 24 hours’ worth of steps skewed.
Unpair and Re-pair Your Fitbit
If you have tried all the steps so far & none of them have helped, try un-pairing your Fitbit and re-pair it again through Bluetooth.
1. Open Bluetooth settings on your iPhone or Android device. Click on your Fitbit to remove it from the list.
2. Now, restart your smartphone, then go into the Fitbit app. Choose Set Up a Device & follow the instructions to re-pair the Fitbit with your account.
3. Afterward, check whether it syncs again after the re-pairing process is finished.
Reset or Erase Your Fitbit
Fitbit devices can be reset as a last resort. The tracker will be reset to its factory default settings when you reset it.
It’s possible to get your Fitbit back up and running again after performing a factory reset.
Resetting a Fitbit differs from model to model, though. You have two options:
- Reset the Fitbit tracker through the device settings.
- Insert a paperclip into a hole on your Fitbit tracker.
Note: The Blaze and Surge fitness trackers, for example, do not offer a factory reset option. The complete instructions for each Fitbit gadget may be found here.
Get Your Fitbit Syncing With Smartphone Again
When a Fitbit Keeps Failing to Sync, its capabilities are drastically reduced. In an ideal world, your Fitbit and smartphone would instantly sync whenever they are close to one another.
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I recommend contacting Fitbit’s support staff if your Fitbit doesn’t sync after following all the troubleshooting steps in this article. Please let me know which workaround of Fitbit issues today worked for you in the below comments section.